All danish orders with free shipping are shipped with DAO home delivery, and can be expected to be delivered within 2-4 business days. If the order is placed before 4 p.m., it will be shipped the same day. Your order will automatically be shipped to your written home address. If you want your package to be delivered at a different address, please contact us at our e-mail.

If you choose parcel shop at chechout your order will be sent to the selected parcelshop. If you have not selected a parcel shop, it will automatically be sent to the nearest to your address. 


If you need to return an item that you have either regretted or need to have exchanged for a different size, you must pay for the shipment yourself. We have a return label you can buy at our website. If you are insecure whether the products will fit or it is your kinda style, you can buy the return label with your products and we will send a physical label within the order. All order who has to be returned needs to be given to an DAO shop.

You have a 99-days right of withdrawal from the date you receive your order. We review all returned items, and if we believe there is an impairment of the item, which means that the item is no longer salable, you should expect to receive an email so we can find a solution.


If you have questions about our products, ordering, shipping or anything else you are more than welcome to contact us by email: